SHIPPING POLICY
All orders are processed within 1-2 business days of receiving your order confirmation email. This is on top of the shipping times outlined at checkout.
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Free shipping in Canada & USA on orders over $100​
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We ship to all european union countries
with a flat rate shipping of $75
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REFUND POLICY
Thank you for choosing GameFreeze.shop to shop with us for your collectible items such as trading cards, and TCG accessories. Due to the nature of these items, we regret to inform you that we do not accept returns or exchanges.
Every item we offer is unique, and we strive to provide accurate descriptions and images to assist you in making an informed decision. However, as collectors ourselves, we understand that conditions and preferences can vary.
To ensure your satisfaction, we encourage you to carefully review all product details, images, and descriptions before making a purchase. Should you have any questions or require additional information about an item, please do not hesitate to contact us.
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Return Policy
Due to the nature of sealed product in the TCG industry, we do not offer returns. That said, if something arrives damaged or not as described, send us an email and we'll make it right / gamefreezetcg@hotmail.com
PRIVACY POLICY
GameFreeze is committed to protecting your privacy. We use the information we collect on the site to make shopping at gamefreeze.shop as easy as possible and to improve your overall shopping experience. We do not sell, trade or rent your personal information to third parties.